Student Support

Providing effective student support is about more than just teaching; it’s about providing guidance and care when you need it most.

An inclusive, supportive environment for all

Student Support provides the essential scaffolding that enables every learner to overcome barriers, thrive academically, and prepare confidently for their next steps in life or work.

Dedicated support, like our Wellbeing Team and Counselling Service, offer a safe, confidential space for students to manage stress, anxiety, or personal issues. This focus on emotional health is crucial, as a resilient mindset is key to consistent academic performance.

Our Additional Learning Support is Outstanding, and ensures we are accessible and welcoming to all, including students with learning difficulties, disabilities, or mental health conditions.

Our Support Services

Tutor Support

All full-time students are appointed a personal tutor. They will form a close relationship with you, making sure you are matched with the most appropriate course, are motivated, supported and become an independent learner.

Students can also contact our HE Team for guidance and support by emailing HE@ucscollegegroup.ac.uk.

Additional Learning Support (ALS)

A dedicated team works across University Centre Somerset to support and advise students with additional needs. Students with physical disabilities, specific learning difficulties, emotional difficulties, medical problems or mental health difficulties have access to a range of support mechanisms.

Our aim is for all students with additional support needs to have equal access to the curriculum and to work towards meeting their full potential.

Physical Access

We seek to ensure all our campuses are accessible to all students, staff and visitors. Corridors are wide and classes are generally timetabled within one building to minimise the need for travel.

Most of our buildings have automatic doors and lifts and there are reserved drop-off and parking bays. Internal fire doors are held open magnetically and there are fire refuge areas for those who cannot manage staircases. The restaurants and cafés have flexible seating to allow for wheelchair users.

Multi-faith

We have a chaplain who offers spiritual care, guidance, and support for people of any faith or none. They provide a multi-faith space for students to meditate, pray, or just be, and the chance to meet others of the same or different beliefs and values.

The chaplains also lead on important calendar events such as Holocaust Memorial Day, Fair Trade Fortnight, Remembrance Day, and many more.

🎓 University-level study on your doorstep

Attend our upcoming Open Events to discuss our courses, chat with academic staff, and get your questions answered. Explore our comprehensive range of Degrees, Higher Apprenticeships, and professional programmes.

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Helpful information

Finance

From government-funded tuition and maintenance loans to our own targeted bursaries and grants, there are numerous ways to fund your studies.

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Apprenticeships

Apprenticeship programmes provide individuals with the opportunity to train on the job, gaining a nationally recognised qualification while earning a salary.

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Term Dates

Planning ahead? Our academic calendar includes key term dates, bank holidays and
scheduled breaks, so you can stay informed and
organised throughout the year.